• Getting started with email

    19/12/2019 1:22 AM
    If this is your first hosting account or you are new to cPanel, this article will help you get started with setting up an email account. It will be explained how you can check your emails using cPanel's built-in web client, or setup your emails on...
  • You can find your email server login details either in your welcome email or by going into your cPanel account login. However, as a quick reference, you should find that your details are similar to the following. However, please note the required...
  • You can create an email account through your cPanel control panel which is where you manage your hosting account. This process can create any email address such as contact@your-domain.com or sales@your-domain.com and so forth. The...
  • If you cannot receive any emails but you can send If you can send emails but you cannot receive them, it is likely that your domain is over the quota or your email address itself is over the quota. You will need to increase the amount of...
  • If you find that your outgoing emails to customers are going into spam, you can help improve this by enabling SPF and DKIM on your account. This process helps identify that the emails come from a trusted sender which is authorised....
  • You can change your email account password through your cPanel control panel which is where you manage your hosting account. The first step is to log into your cPanel account. Once you have successfully logged in, e...
  • I Can’t Send Any Emails

    19/12/2019 1:26 AM
    You can receive emails but cannot send Many major internet service provides (ISP's) may block outgoing mail server ports to prevent their services being used to send spam emails. The most common port that are blocked is port 25, but for...
  • Sometimes corporate mail servers are setup quite strictly with regards to what mail they let through. As you're on a shared hosting server, your IP address is shared with many other websites, which are all also sending mail. This lowers the reputa...